I have only spoken to the doctor’s assistant and yet I receive a bill. How does that work?

The doctor’s assistant acts under the responsibility of the general practitioner on duty. All her advice is checked and evaluated by the doctor. For each request for help, a registration is made for the medical file of the own GP. Although there was no contact between the patient and the GP during such a telephone consultation, actions were still taken and medical advice was given. A fee (€ 35) will be charged for this.