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In principle, yes, because the appointment is already scheduled on the phone. However, it is possible that you have to wait because consultations can run late or because very acute requests for help come in between. The doctor’s assistant can usually estimate what the waiting time is.
With bothersome, but non-urgent complaints, such as:
The GP emergency station is intended for all urgent GP problems that really cannot wait until the next working day. For other questions, please contact your own GP during office hours.
There are two types of questions that are asked; about your personal data and about your medical data. Your personal data is intended for our administration and the GP on duty. The questions about your health are to estimate how quickly you need help and by whom. The assistant on the phone has been specially trained as a triagist for this purpose. Afterwards, all her advice is reviewed by the GP.
In order to assess the seriousness and urgency of your request for help, you must first go through the questionnaire. You will then be advised whether or not to call. If you call, the assistant will ask you a number of questions about your medical complaints so that she can determine what help you need. After that, the assistant can schedule an appointment with the GP on duty or a visit if necessary. As a result, no one has to wait unnecessarily long.
HAP Walcheren: 088-0228135HAP De Bevelanden: 088-0228125HAP Schouwen Duiveland: 088-0228145
