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Telephone or digital consultation with the general practitioner

  • Telephone or digital consultation with the general practitioner

    If you have spoken to the doctor by telephone, possibly via video call, the ‘Consultation’ rate will be charged. You will sometimes see this on the invoice as a ‘Digital Consultation’. If you have only spoken to the triage nurse, the ‘Triage Consultation’ rate applies. See also ‘How much does a visit to the GP emergency station cost’.

  • What does a visit to the medical station cost?

    If you are insured in the Netherlands, the costs will be reimbursed to the GP emergency post, because this is covered by the basic package. Medication and blood tests are covered by the deductible.  Tourists and patients who cannot prove that they are insured must pay directly at the GP emergency station. They can claim the costs from their health insurer. Our rates in 2023 Determined by the Dutch Healthcare Authority in euros: Do you have questions about your invoice? Send an e-mail to administratie@dehuisartsenconnectie.nl and mention the invoice and debtor number. Depending on your situation, you will receive a: Please note: at the GP emergency station you can only pay by card!

  • Who pays the costs?

    If you are insured in the Netherlands, the costs will be reimbursed to the GP emergency post, because this is covered by the basic package. Medication and blood tests are covered by the deductible.  Tourists and patients who cannot prove that they are insured must pay directly at the GP emergency station. They can claim the costs from their health insurer.

  • I have only spoken to the doctor’s assistant and yet I receive a bill. How does that work?

    The doctor’s assistant acts under the responsibility of the general practitioner on duty. All her advice is checked and evaluated by the doctor. For each request for help, a registration is made for the medical file of the own GP. Although there was no contact between the patient and the GP during such a telephone consultation, actions were still taken and medical advice was given. A fee (€ 35) will be charged for this.

  • Why do I get a bill from the pharmacy after contacting the GP emergency station without having obtained medication from there?

    For medication that you have been given during your visit to the GP emergency station or a visit, you can receive a separate invoice from the pharmacy. In the evening/night/weekend hours, a surcharge is always charged by the pharmacy.