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Life threatening situation? Always call 112

Why are so many questions asked on the phone?

There are two types of questions that are asked; about your personal data and about your medical data. Your personal data is intended for our administration and the GP on duty. The questions about your health are to estimate how quickly you need help and by whom. The assistant on the phone has been specially trained as a triagist for this purpose. Afterwards, all her advice is reviewed by the GP.